Virgin Mobile

Companion Ticket Promo Process

Enthusiast

Companion Ticket Promo Process

Can someone give me the phone number to call to get a companion fare ticket?   After many email exchanges with Virgin Mobile support, I believe I finally got my promo code but they never told me how to use it.   

5 REPLIES
Agent

Re: Companion Ticket Promo Process

Hey there, morowi! In order to redeem the offer, you can contact the Virgin service provider that is stated on the email with your promo code.

Enthusiast

Re: Companion Ticket Promo Process

This was the number in my email. Good luck!  : 0 )

 

Call 1-800-862-8621 to redeem. 

Enthusiast

Re: Companion Ticket Promo Process

I need someone at Virgin to resend me the email that has the promo code.  

I did receive a email from  John C.  at Virgin Mobile Customer eCare Team who gave me a promo code for a promotion but it had no information about how to use it.  I received no other emails.

Agent

Re: Companion Ticket Promo Process

Hi there, morowi. Unfortunately, we don't handle that information in this cahnnel. You can contact (email back) the Virgin service provider that is stated on the email with your promo code.

Whiz Kid

Re: Companion Ticket Promo Process

FYI, I just called Virgin Atlantic tonight to redeem the companion ticket offer and they said the system to verify the code is down & I should call back in 24 hours.