I have tried to place an order for a new phone and unable to do so. It takes the information and when I click on place the order it stays on the same page, and order is never placed. Please fix the website and all appropriette links
Hello, @louisa. Thank you for stopping by. Clear the cookies and cache of your browser and try again. Any change, please let us know. -Kira_M.
Hi Kira, I just did that and yet again cannot place an order. The cart doesn't even register an item being placed in it, and doesn't let me place the order.
HI there, @louisa. Did you verify that the phone is in stock? What phone are you trying to purchase?
It's listed on in stock list and said add to cart when I click on it, and it is LG Stylo 4. However, it never adds to cart.
My laptop, using Crome as my brouser. And I already did clean the cashe and brousing. Still cannot place the order
Hi there, @louisa! Have you tried using a different browser? If you are still having issues placing the order, we recommend contacting our sales department dialing 866-277-6124.
I've tried diffrent brousers with same results. After I select the phone it asks me to add it to cart, I click on the link but it never adding to the cart. Nontheless it asks to fill in a payment information and when I click to submit the order it never goes anywhere, just stuck on that page. Of course I can call, but the problem is that I am not the only customer whom having this exact same problem. There are many others whom cannot place the order and experiencing this problem. I really would like you to fix your website.