Virgin Mobile

No Auto pay discount and extra charges

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Whiz Kid

No Auto pay discount and extra charges

I have been a customer for years with unlimited text and talk.  I'm looking to buy a new phone and noticed that I pay the same rate of a $45. plan plus $4.20.  I don't know why I don't qualify for the $5. discount and why I get charged $49.20 every month.  I can get other plans for $50. a month with an unlocked phone and don't see the benefit of staying with Virgin.

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Agent

Re: No Auto pay discount and extra charges

Hello Pendula2. Our current plans do not include the $5 autopay discount. If you had it before, and the plan was changed, it won't be available anymore. You can find details about our current plans through this link

1 REPLY 1
Agent

Re: No Auto pay discount and extra charges

Hello Pendula2. Our current plans do not include the $5 autopay discount. If you had it before, and the plan was changed, it won't be available anymore. You can find details about our current plans through this link