Virgin Mobile

Problems with replacing my phone with Min2Min plan.

Whiz Kid

Problems with replacing my phone with Min2Min plan.

I am trying to simply replace my old VMU Rave phone, it is no longer working, keeps getting an error code. I am on the Min2Min plan where you top up your balance. Customer Service has told me they have no phones that will fit to my plan, but that I can buy a 'Pay-Lo' phone. I was going to try and purchase one locally, but I see several postings here that say that it doesn't work buying a Pay-Lo phone. Since I am not allowed to use my current credit balance to buy another more current phone, or use it to switch plans, and a refund has been refused,  I am stuck with trying to find a Pay-Lo phone. Has anyone successfully found a Pay-Lo phone, and can they be successfully changed out? Thank you.