Virgin Mobile

phone order not confirmed

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Whiz Kid

phone order not confirmed

I ordered my phone, and I wrote down the order number but when I go to track my order I can get in to see the status. My phone was charged and I never received a comfirmation email so I don't understand.

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Accepted Solutions
Agent

Re: phone order not confirmed

Hi there, @bygwen! Thanks for reaching out. Definitely want to help you with this. Please send us a Private Message with your order number. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

1 REPLY 1
Agent

Re: phone order not confirmed

Hi there, @bygwen! Thanks for reaching out. Definitely want to help you with this. Please send us a Private Message with your order number. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.