Hello, @Micshtr. Thank you for stopping by. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M
Hello, Micshtr. To send a private message just click on the picture of any Virgin Mobile agent and, in the next screen, click "send this user a private message".
Hey! It looks like you need to re-enable the Community Private Messenger option. To carry out this task, please follow these steps:
- Click on your username’s icon, located in the upper-right corner of the screen.
- Click on “My Settings”.
- Go to “Preferences”.
-Then look for the “Private Messenger” option, and make sure to check the box to enable this feature.
After you’ve completed these steps, go back to the person's profile and try sending a private message.