Accessing Boost Mobile account

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Enthusiast

Accessing Boost Mobile account

Boost Mobile does not recognize the phone number/password for either of my phones. How can I access my accounts?

4 REPLIES 4
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Agent

Re: Accessing Boost Mobile account

Hello, Now80! Thanks for contacting us. We'd like to look into this for you. Can you send us a private message with your phone number and PIN to verify your account?

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Enthusiast

Re: Accessing Boost Mobile account

I have the same problem as Now80.  Bought a boost top up card since my balance expires today.  Tried to login to Boost's website using phone # and first 4# of VM password to top up, but Boost does not recognize phone # and code.  Says on third attempt I will be locked out of the system.  What now?

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Agent

Re: Accessing Boost Mobile account

Hello, whyvm! We definitely want to look into this for you. Please send us a private message with your phone number and PIN to verify your account.

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Enthusiast

Re: Accessing Boost Mobile account

Did you ever get this fixed? Neither my husband nor I can sign into Boost Mobile. Just keep getting the we don't recognize this phone number or pin.