Hello, Now80! Thanks for contacting us. We'd like to look into this for you. Can you send us a private message with your phone number and PIN to verify your account?
I have the same problem as Now80. Bought a boost top up card since my balance expires today. Tried to login to Boost's website using phone # and first 4# of VM password to top up, but Boost does not recognize phone # and code. Says on third attempt I will be locked out of the system. What now?
Hello, whyvm! We definitely want to look into this for you. Please send us a private message with your phone number and PIN to verify your account.
Did you ever get this fixed? Neither my husband nor I can sign into Boost Mobile. Just keep getting the we don't recognize this phone number or pin.