Virgin Mobile

Account Cancelation

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Whiz Kid

Account Cancelation

First, let me just say that having to register for ANOTHER **bleep**ing account just to get some basic support is a really poor user experience design.

 

Now, I have a 3+ year old account I completely forgot about after moving overseas. I don’t have the phone and don’t remember the pin. I need to cancel the account but cannot even log in or apparently speak to anyone on the phone without writing something here and finding an agent to whom I can talk.

 

Can someone please help?

2 REPLIES 2

Re: Account Cancelation

Don’t you fret, Asdf! We’ve got you covered. Can you please send me a private message with your phone number and PIN? 

 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

Whiz Kid

Re: Account Cancelation

PM sent.