Virgin Mobile

Account Number

SOLVED
Whiz Kid

Re: Where to find my account number?

Hi is there anyway to get my account number so I can have it switched over to a different service without having to call since it’s after business hours?

Whiz Kid

Re: Where to find my account number?

you know, I have been trying for TWO weeks to get my account number from you guys, whether that is via email, texting or via facebook and the responses I get from your company are beyond a joke!!  SERIOUSLY This is why I am leaving virgin mobile I CAN'T GET HELP NO MATTER WHAT I DO!

I WANT MY ACCOUNT NUMBER, I have asked and asked and asked, I have asked for someones private email to send a private message and I get told to text, I tell them texting doesn't work, I get told to go to the community and send a private message, I can't do that without a private email, then I get told to text! 

JUST GIVE ME MY ACCOUNT NUMBER SO I CAN BE DONE WITH THIS RIDICULOUS COMPANY!

Whiz Kid

Re: Where to find my account number?

I also need to get my account number.  I'd appreciate some help with that, please!  Thanks!

Agent

Re: Where to find my account number?

Hey, @Tortasiey2! We sure can help you. You can provide us the information that we have requested in the prior private message.Thank you. 

Whiz Kid

Re: Where to find my account number?

Hi, can you send me my account number?

Whiz Kid

Re: Account number

Can you help me find my account number?

Agent

Re: Account number

Hi, @User123. Mind sending us a private message with the details?

Whiz Kid

Re: How can I get my Account Number?

 I have to go out of town and don't have a way for anyone to contact me in the case something should happen.  My name is Terri  and I am greatly distress that I can not get into my phone which fell in the water.  I don't remember my password or so the password does not work. I just wanted to swith [phones[.   Can you help me""?  

 

 

 

Agent

Re: How can I get my Account Number?

Hi, @tinyt123 Just send us a private message & we’ll look into this for you.

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Agent

Re: Account Number

Hey there, mike7775. Thanks for being in our Community. We're glad that we could help you get your account number in a private message. 

 

If there’s anything else that we can do for you, let us know. We're here for you!