Hi is there anyway to get my account number so I can have it switched over to a different service without having to call since it’s after business hours?
you know, I have been trying for TWO weeks to get my account number from you guys, whether that is via email, texting or via facebook and the responses I get from your company are beyond a joke!! SERIOUSLY This is why I am leaving virgin mobile I CAN'T GET HELP NO MATTER WHAT I DO!
I WANT MY ACCOUNT NUMBER, I have asked and asked and asked, I have asked for someones private email to send a private message and I get told to text, I tell them texting doesn't work, I get told to go to the community and send a private message, I can't do that without a private email, then I get told to text!
JUST GIVE ME MY ACCOUNT NUMBER SO I CAN BE DONE WITH THIS RIDICULOUS COMPANY!
Hey, @Tortasiey2! We sure can help you. You can provide us the information that we have requested in the prior private message.Thank you.
I have to go out of town and don't have a way for anyone to contact me in the case something should happen. My name is Terri and I am greatly distress that I can not get into my phone which fell in the water. I don't remember my password or so the password does not work. I just wanted to swith [phones[. Can you help me""?