Virgin Mobile

Account Number

SOLVED
Highlighted
Agent

Re: Account Number

Hey there, @DanieW! Thanks for contacting us. We'll be able to help. Please send us a private message by clicking my name, then select the option that says "Send this user a private message". Please include your phone number and pin to better assist you! 

Enthusiast

Re: Account Number

Please send me my account number. Who do I direct message? I have been waiting on your phone line for hours, tweeted at you, texted a customer service number your twitter community manager gave me -- I don't understand why you're hiding our account numbers? This doesn't seem legal.

Agent

Re: Account Number

Hey, @oktess! No worries – we’ll get you taken care of. Can you send us a private message with your phone number? Thanks!

Whiz Kid

I need my account number

I can't get ahold of anyone. I just want my account number. 

Enthusiast

Account Number and PIN for porting

Greetings, 

 

I recently called and obtained my wife and I account numbers, but was not given a PIN. Is this the same as our PIN to log into Virgin Mobile USA? I just need some assistance to make sure I have the right information please.

Whiz Kid

Account Number

I need help finding out what my account number is. Can anyone please advice?

Enthusiast

Re: Account Number

I need to find out my account number!! I have posted to the community as well as tried to call and email. Please I need help finding my account number.
Agent

Re: Account Number

Hey there @ecsmithbrisbane We'll be more than happy to assist you! Would you please be so kind to send us a Private Message, so we can further assist you? Please, include your phone number and pin.

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message. 

 

~JoyP.

 

 

Whiz Kid

Account Number

I need my account number
Agent

Re: Account Number

Hi there Fakeacc4real. In order to access your account, please send us a Private Message by clicking on my user name and the right side of the pane you will see the option to send a private message.