Hey there, @DanieW! Thanks for contacting us. We'll be able to help. Please send us a private message by clicking my name, then select the option that says "Send this user a private message". Please include your phone number and pin to better assist you!
Please send me my account number. Who do I direct message? I have been waiting on your phone line for hours, tweeted at you, texted a customer service number your twitter community manager gave me -- I don't understand why you're hiding our account numbers? This doesn't seem legal.
I recently called and obtained my wife and I account numbers, but was not given a PIN. Is this the same as our PIN to log into Virgin Mobile USA? I just need some assistance to make sure I have the right information please.
Hey there @ecsmithbrisbane We'll be more than happy to assist you! Would you please be so kind to send us a Private Message, so we can further assist you? Please, include your phone number and pin.
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
Hi there Fakeacc4real. In order to access your account, please send us a Private Message by clicking on my user name and the right side of the pane you will see the option to send a private message.