Hello Levisna. We'll be happy to assist you. Please, let us have your number and PIN in a private message, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25
Hey there @pef59. Would you please be so kind to send us a Private Message, so we can further assist you?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
I'd also like to obtain my virgin mobile account number. I want to keep my phone number, and at this point, switch to another carrier since I can't get any help activating my iphone 7 on virgin mobile with my existing phone number. It doesn't seem proper for you to conceal this information.