I would like my account number too.
My old phone died, I bought a new one, but I'm unable to activate the new one. Very frustrated !
Where do I find my account number?
I need to find my account number too! and customer service is closed already to call in. This is ridiculous
I would also like my account number sent to me. Thank you.
Hi everyone! Thank you for reaching out to us here. We will be happy to assist you today. Can you send us a private message with your phone number and pin code to verify your account?
I don't know who or how I am supposed to "private message" someone at VM to get my account number. I have been trying for 2 days to reach a human who can help me find this information. Judging by the hundreds of threads relating to issues with locating account numbers, I would think SOMEONE at VM would make this easier....PLEASE HELP! Emailing customer service or calling does NOTHING. HELP!!!
We are sorry for this hassle. We have replied to your private message. Please check your inbox. Thanks.
Please, what is my account number, I am changing providers and need my account number. Have been trying for and hour and a half by phone and continue to get cut off!!!!
Rebecca
Hello, @rmwells1. Thanks for contacting us. We value your privacy. Please delete your account information from public and send is a private message instead.
To send a private message just click on the picture of any Virgin Mobile agent and, in the next screen, click "send this user a private message".
Hello there, I also have PMed. Thanks. Need my account number. long wait on hold and then disconnected. It's possible that the agent I PMed has gone offline, so who is online and can help? Thanks!