Hey there @ifstarsalign. Thanks for reaching out to us! In order to further assist you, would you please send us a private message?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
Hello, @sddoorn. Thank you for stopping by. Please send us a private message to better assist you. We'll be waiting for your response. Remember, we're here to help. -Kira_M.
Hi, @njbasile. Thanks for contacting us. To assist you further, please send us a private message with your phone number and PIN.
To send a private message just click on the picture of any Virgin Mobile agent and, in the next screen, click "send this user a private message".
I need my 9 digit account nuber. As far as I can tell it is not possible to get this online or through the website. What do I have to do to get this number?
Hey there mashnovska. In order to assist with your request. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number.
Hi all - can someone from customer care help me out? I need my account number and can't find it on my account information. Thanks!