Virgin Mobile

Account Number

SOLVED
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Re: Account Number

Don’t fret, atpabst! We’ve got you. Can you please send me a private message with your phone number and PIN number? 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

Whiz Kid

Need Account Number to Chang Service Provider

I want to get my account number to change to AT&T because of poor coverage in my area. I cannot find my account number anywhere in my account portal and need to provide that to keep my phone number.

Whiz Kid

Re: Account Number

I would like to get my account number

Agent

Re: Account Number

Hello. For account number requests, please send us a private message so we may work directly with you. Our shared inbox ensures that you receive a reply as soon as possible.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Agent

Re: Need Account Number to Chang Service Provider

Hi there! Thanks for contacting us. We'd be happy to help you. Please send a Private Message with your phone number and PIN number. 

Whiz Kid

Re: Get account number and request phone unlock

Hello,
Given that you do not offer international roaming, I had to buy a new sim card for my trip to Europe in order to have access to internet. However, my iPhone is telling me to contact my provider to unlock my phone because the SIM card that I am trying to use is not valid. Could you help me with this?
Agent

Re: Get account number and request phone unlock

Hi there asolisr. Thank you for contacting us. To unlock a phone, it needs to have been active for 12 months on a Virgin mobile account. If you meet this requirement and would like to unlock your phone, if you are out of the country now, it could not be unlocked. The phone needs to be within USA to be unlocked. Victor21

Whiz Kid

Re: I'd like to get my account number

I’d also like to get my account number for the same reason
Agent

Re: I'd like to get my account number

Hi, Knightfall1980. We replied your private message.

Whiz Kid

Re: Get account number and request phone unlock

I am currently still in the U.S.