Account Number

[VMU_MasielQ]

Don’t fret, atpabst! We’ve got you. Can you please send me a private message with your phone number and PIN number? 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

[tcullum1995]

I want to get my account number to change to AT&T because of poor coverage in my area. I cannot find my account number anywhere in my account portal and need to provide that to keep my phone number.

[led7]

I would like to get my account number

[EdmundM]

Hello. For account number requests, please send us a private message so we may work directly with you. Our shared inbox ensures that you receive a reply as soon as possible.

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

[JamieB]

Hi there! Thanks for contacting us. We'd be happy to help you. Please send a Private Message with your phone number and PIN number. 

[asolisr]

Hello,
Given that you do not offer international roaming, I had to buy a new sim card for my trip to Europe in order to have access to internet. However, my iPhone is telling me to contact my provider to unlock my phone because the SIM card that I am trying to use is not valid. Could you help me with this?

[Victor21]

Hi there asolisr. Thank you for contacting us. To unlock a phone, it needs to have been active for 12 months on a Virgin mobile account. If you meet this requirement and would like to unlock your phone, if you are out of the country now, it could not be unlocked. The phone needs to be within USA to be unlocked. Victor21

[Knightfall1980]

I’d also like to get my account number for the same reason

[Fonsy82]

Hi, Knightfall1980. We replied your private message.

[asolisr]

I am currently still in the U.S.