I know there seems to be a lot of these posts, but I really need my account number, and theres no actual option to talk to a real friggen person on the phone.
My phone broke, and I decided to upgrade to an ihone with straight talk, since they don't charge me an arm and a leg, and I want to keep my phone number. I need my account number to do this.
I've tried the virginmobile web site, calling multiple times, even the facebook chat. Why on earth is this so difficult?
Please get back to me soon. I'm utterly without a way to contact anyone, and as I said, my current phone is broken, so I can't even call 611.
Hi there, @pjmr4! Thanks for reaching out. We'll do our best to help. Please send us a PM with your phone number and PIN. You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hi there! Thanks for reaching out. I'd be happy to help you. Please send me a Private Message with your phone number and PIN to further assist you.
Hello, @elliesbc! Thanks for reaching out. Please send me a PM with your number and PIN so we can further assist you. You can send a private message by clicking on my name, then selecting the message option from the profile page.