No worries! We can definitely help you out with that, Simong. Just send us a private message with your phone number and pin code to verify your account.
Hello, @Lindsay916. Thanks for reaching out to us. To assist you further, please send us a private message with your phone number and PIN.
To send a private message just click on the picture of any Virgin Mobile agent and, in the next screen, click "send this user a private message".
Hi there, Evane. Thanks for contacting us.
Please, send us the phone number and PIN (always make sure to send this information in private).