Great! Does your phone meet the 12 months activation requirement? Has your phone been active on your account for 12 months? Victor21
Hey there, asolisr! Virgin Mobile will assist with unlocking a device under the following circumstances:
If you believe you meet the above requirements and would like to request that your DSU-capable device be unlocked, contact Virgin Mobile Customer Care by dialing 1-888-322-1122.
No worries! We can definitely help you out with that, Sarahc! Can you please send me a private message with your phone number and PIN?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".