Hi Zmays. We'll be happy to help you. Please send us a private message that includes the phone numbers and PIN #s, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25
I would like to get the unlock number for my phone as well. If one of the admins could shoot me a DM to get that set up that would be appreciated.
Hi there litza1. To unlock a phone, it needs to have been active on a Virgin mobile account for 12 months. Victor21
Hello. For account number requests please send a private message to any of our agents at any time. Our shared inbox ensures that you receive a reply as soon as possible.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
Hey there @f1h1m We apologize for the inconvenience. Would you please be so kind to send us a Private Message, so we can further assist you?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.