Hi there, @blieb767. Please send us a private message with your phone number and pin. We'd love to help.
I requested my account number two days ago and have not received a response.
Does anyone work at Virgin?
Do I have to file a lawsuit to get this info?
Does Virgin prohibit changing carriers?
Try to find a customer rep on the site to contact who has responded to questions very recently; some of the responses and reps listed appear to be outdated and are probably obsolete.
Hi roubaix. We're sorry to know this happened to you. We want to help. Please, send us a private message that includes your number and PIN, so we can assist you further. Thanks! ~AmyM25
Hello, @aarontheodoreco. Thank you for stopping by. Please send us a private message to further assist you. We'll be waiting for your response. Remember, we're here to help. -Kira_M.