Virgin Mobile

Account Number

SOLVED
Whiz Kid

Re: How can I get my Account Number?

Hi I also need my account number. How can I reach you?

Whiz Kid

Re: How can I get my Account Number?

How can I get my account number, it is impossible to get a human being on the phone

Agent

Re: How can I get my Account Number?

Hey there rcarranz, please send me a Private Message with your phone number and pin so we can assist you with your account number.

Enthusiast

Re: How can I get my Account Number?

I also have tried everything and can not get my account number

Enthusiast

Re: How can I get my Account Number?

i have also tried everything to get my account number with no success

Master

Re: How can I get my Account Number?

I also need my account number and cannot find it anywhere online.  

 

Whiz Kid

Re: How can I get my Account Number?

how can i contact you privately?

Agent

Re: How can I get my Account Number?

Hey there, @david!  Click on the user name of the Social care agent. You will be taken to their profile. Click the "Send this User a Private Message" located on the right hand side. If you have any other question or concern, just let us know.

Whiz Kid

What is my Account Number?

I'm attempting to transfer my number to a new carrier and cannot find my account number. I've tried my 10-digit phone number and I've looked all over the My Account section of Virgin's website. Please help!

Wizard

Re: What is my Account Number?

You need to contact an agent to get your account number and porting PIN.

 

Virgin Mobile agents have "Social Care Virgin Mobile" avatars and when the mouse hovers over the avatar the word "agent" appears.

A PM can be sent by clicking on the avatar which opens up the Profile page where the option to send a PM is visible.

Agents can also be contacted on Facebook or Twitter.