Hey there, @Austenfan4682! Thanks for being part of our Virgin Mobile Community. We'd be more than happy to help. Please send us a Private Message with your phone number and PIN, so we can assist you.
Note: For you to send me a Private Message you'll need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
Hey, @kurticus187! Follow these steps below:
-Click on my user name. You will be taken to my profile.
- Click the "Send this User a Private Message" located on the right hand side.
- Type your message in the new window and click Send.