Virgin Mobile

Account Was Hacked

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Whiz Kid

Account Was Hacked

On 8/21/2019 I recieved two text messages that said my account PIN had been changed and my security question and answer had been as well. I have not changed it, and I do not know who did. I believe my account was hacked. If possible, please help.

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Account Was Hacked

Hello, @TMonroe2019! We are concerned about your message and we'll be happy to help you. Send us a private message with your phone number and PIN to verify your account.

1 REPLY 1
Agent

Re: Account Was Hacked

Hello, @TMonroe2019! We are concerned about your message and we'll be happy to help you. Send us a private message with your phone number and PIN to verify your account.