Virgin Mobile

Account plan canceled and pin changed

Whiz Kid

Account plan canceled and pin changed

My plan was canceled and my pin was changed to my account, I didn’t receive any email of the change, I can not make calls without sprint asking for payment pin. I’m sure my plan was till the 26 of this month till next payment.
1 REPLY 1
Agent

Re: Account plan canceled and pin changed

Hello, Nathanp70! I'm sorry about the trouble. I definitely want to look into this for you. Would you mind sending me a private message with your phone number and pin code to verify your account?