I just got received an android phone, which I ordered from Virgin Mobile, and I want to swap this device with my older iPhone. I want to keep my number and all that. However, when I click 'Activate' on the site, it does not go through.
Hello. We can help with that. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.