Virgin Mobile

Can't Change Phones Via Website

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Whiz Kid

Can't Change Phones Via Website

Tried to change phone plans but the first time I tried, an error message showed up, telling me there was an "unusual error". When I tried again, it said that it was a duplicate transaction. I need help

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Agent

Re: Can't Change Phones Via Website

Hi Ninetails. Thanks for contacting us. We want to help. Please, send us a private message that includes your number, PIN and date of transaction, so we can check this out for you. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25