Virgin Mobile

Can't activate/swap my phone

SOLVED
Whiz Kid

Can't activate/swap my phone

Put in all my info and when I get to the activate button nothing happens.

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Can't activate/swap my phone

Hi there! We want to help! Please, send us a private message with the device's info, your number and PIN, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

4 REPLIES 4
Agent

Re: Can't activate/swap my phone

Hi there! We want to help! Please, send us a private message with the device's info, your number and PIN, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

Whiz Kid

Re: Can't activate/swap my phone

I havve the same problem

 

Agent

Re: Can't activate/swap my phone

Hi there sanaturu12. To be able to assist you best, please send us a private message with the details and we will look into it. Victor21

Whiz Kid

Re: Can't activate/swap my phone

Problem solved.  Thanks for adding my old phone back to my plan.  Nice work Virgin