Virgin Mobile

Cancel Account

Enthusiast

Cancel Account

I have had not had service in over a month. I have been sent 3 incapatable SIM cards for a phone that had already been activated once, and then told I should just go buy another phone (the 3rd). I want my account canceled.
1 REPLY 1
Agent

Re: Cancel Account

Hey there @Kenninghton Thank you for bringing this up to our attention. We sincerely apologize for the difficulties you're experiencing. Would you please be so kind to send us a Private Message, so we can further assist you? 

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.

 

~JoyP.