Virgin Mobile

Cancel autopay after porting number

SOLVED
Whiz Kid

Cancel autopay after porting number

Hello,
I can’t login to my account because I ported my number out to a different carrier today so how can I cancel the autopay?
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Cancel autopay after porting number

Hey there, Maggie32086! We apologize for the inconvenience. The auto pay goes off automatically once the account gets cancelled. In your case, once your number got active on your current carrier it got cancelled automatically as well. 

2 REPLIES 2

Re: Cancel autopay after porting number

Hey there, Maggie32086! We apologize for the inconvenience. The auto pay goes off automatically once the account gets cancelled. In your case, once your number got active on your current carrier it got cancelled automatically as well. 

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Whiz Kid

Re: Cancel autopay after porting number

Ok, Thank you!