Cannot find account number and calling that 888 number is just voice prompts and cannot get an operator or any human. I also am unable to log into my VM phone account.
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Thanks. I IM'd yu. I also cannot log into my account-gives me a pop up saying to call the 888 numbr and I get a runaround with that voice prompt--cannot contact any human on there,
Hey there! Thanks for being part of our Virgin Mobile Community. Definitely want to look into this for you. Please send us a Private Message with your phone number and PIN, so we can help you.
Note: For you to send me a Private Message you'll need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.