Virgin Mobile

Cannot login to account abroad

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Whiz Kid

Cannot login to account abroad

I am traveling abroad and cannot login to my virgin mobile account to add the international plan. I receive the following message:

Forbidden

You don't have permission to access /primary/my-account-home on this server.

 

Please help.

1 REPLY 1
Agent

Re: Cannot login to account abroad

Hi there, @delicruzd. Unfortunately, your account cannot be accessed while overseas. If there's anything else we can assist you with, please let us know.