Virgin Mobile

Cash Balance -Paylo account - where does it come from?

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Whiz Kid

Cash Balance -Paylo account - where does it come from?

I have a Paylo plan wheer I just pay 20 cents/ min, and the account is on Auto-Pay every 3 months. I use my phone very rarely - just have it for safety purpose in case I need it some time whenI am outside the home. I see that my account balance keeps growing over time. Why does it increase over time? And, where is the money coming from?

Thank you.

1 REPLY
Agent

Re: Cash Balance -Paylo account - where does it come from?

Hi there, @pkorisa! Please, send us a private message with your phone number and PIN code to review your account.