Virgin Mobile

Changing from Inner Circle Plan

AJH
Whiz Kid

Changing from Inner Circle Plan

When I signed up for my current plan in the inner circle, I called virgin mobile to make sure I would be able to switch to the $35/month data love plan if I couldn't afford the $50/month for the inner circle anymore. A representative told me I would be able to switch but now when I try to change my plan online, it says I am on the only plan available even though the $35/month plan is listed on your website. How do I get the $35/month data love plan?

 

1 REPLY 1
Agent

Re: Changing from Inner Circle Plan

Hey there, @AJH! Looks like we’ll need to do some investigating. Can you private message us your phone number so that we can verify your account first? Thanks!