Virgin Mobile

Get account number and request phone unlock

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Whiz Kid

Get account number and request phone unlock

I need to get my account number and get my phone unlocked.

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Get account number and request phone unlock

Hi, portout! Please send us a private message with the account phone number, pin code, and the IMEI. 

12 REPLIES 12
Agent

Re: Get account number and request phone unlock

Hi, portout! Please send us a private message with the account phone number, pin code, and the IMEI. 

Whiz Kid

Re: Get account number and request phone unlock

I accepted this as a solution, but in a way it really isn't. There are so many threads like this, they really should just direct people to contact them via PM first.

Enthusiast

Re: Get account number and request phone unlock

Did they provide you with your account number and such?

Whiz Kid

Re: Get account number and request phone unlock

Yes, after I PM'd them and supplied the phone number and PIN.

Enthusiast

Re: Get account number and request phone unlock

I also need my account number to port my phone. Who do I pm to do this? Thanks!
Agent

Re: Get account number and request phone unlock

Hey there, @TaraL! Thanks for reaching out to us. So we can further assist you, please provide us your number and PIN via a privat emessage.

Enthusiast

Re: Get account number and request phone unlock

I sent an email, was that correct? It said its would take 24-48 hours to get back to me. I just want my account number is it seriously going to take that long?
Agent

Re: Get account number and request phone unlock

Hey there! If you send the Private Message here, it won't take 24 hours. To send a Private Message, please click on the person's name, this will take you to their profile. You'll see the option to send it there.

Enthusiast

Re: Get account number and request phone unlock

I need to get account number and request phone unlock. What is the process?