Virgin Mobile

Get account number and request phone unlock

SOLVED
Enthusiast

Re: Get account number and request phone unlock

@JamieB @jeffc Could you please help with getting my phone unlocked? What information do you need?

Whiz Kid

Re: Get account number and request phone unlock

Hello please help me I need account number today....I have PIN. It’s my daughters phone she’s traveling to Italy for 3 months can’t use virgin.

Please PM me

Ghrm1112
Agent

Re: Get account number and request phone unlock

Hello Ghrm1112. For account number requests. Please send a private message to any of our agents. Our shared inbox ensures that you receive a reply as soon as possible.


You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Enthusiast

Re: Get account number and request phone unlock

how do i unlock my phone? i called the suggested number and that got me nowhere. i tried to pm agents like agents keep saying but i cant find the "send a private message" button for the life of me. 

Agent

Re: Get account number and request phone unlock

Hi, @Jmgreeley79! We have replied to your PM, please check your inbox. 

Whiz Kid

Re: Get account number and request phone unlock

How the hell do I PM them?

Agent

Re: Get account number and request phone unlock

Hi there Clif. To private message us, please go to the agents name, tap on it and it would provide the option to private message. VictorG. 

Whiz Kid

Re: Get account number and request phone unlock

I need my account number to change the carrier. Can someone help me about this?

Highlighted
Agent

Re: Get account number and request phone unlock

Hey there, @altay_dikec! Thanks for contacting us. We're unable to discuss that information publicly. In order to assist you, you will need to send us a private message by clicking on my name, then selecting the option that says "Send this user a private message", that way we can assist you.

Whiz Kid

Re: Get account number and request phone unlock

I’ve sent two messages to two different agents and no reply! I would like a message back.