Help! Need PIN and there's no link on the My Account page.

DMA
Enthusiast

Help! Need PIN and there's no link on the My Account page.

My daughter's phone bill is due TODAY and we don't know the PIN for her account.  My husband normally pays it, but he's no longer with us.  When signing in on the My Account page, there is NO link for "I forgot my PIN", and no phone number to call about it, either.  On this page:  https://www.virginmobileusa.com/login?u=my-account-home

 

Help ASAP, please!

1 REPLY 1
Highlighted
DMA
Enthusiast

Re: Help! Need PIN and there's no link on the My Account page.

Thanks for replying so quickly via Private Message on your Virgin Mobile USA Facebook page!