Virgin Mobile

How do i talk to a live person

Whiz Kid

How do i talk to a live person

 
20 REPLIES 20
Agent

Re: How do i talk to a live person

Hello Chris. You may let us know if you need any assistance on this portal. You can also send a private message with details to us. - E.J.

Whiz Kid

Re: How do i talk to a live person

I need to return a i phone virgin mobile gives this 1888 number to process returns but it keeps hanging up in my face. Please help! Worst customer service ever.

Agent

Re: How do i talk to a live person

Thanks for contacting us, Chris. We can assist you returning the phone. Please, send us a PRIVATE message with the order number.

Enthusiast

How do i talk to a live person

How do I talk to a live person?

Agent

Re: How do i talk to a live person

Hi there, rockjunk. You can call us at your convenience at 888-322-1122. Also, we can assist you through this channel. What's your question or request?

 

Enthusiast

Re: How do i talk to a live person

I have spent the last hour trying to get to a person on that phone number - its a dead end. 

I have tried to activate my new phone yesterday twice and today once - with no success. Can you help?

 

Agent

Re: How do i talk to a live person

Sure we can. Please, send us a PRIVATE message with the IMEI for the cellphone. Is it a new activation or do you have a line with us?

Agent

Re: How do i talk to a live person

Our social media customer service was designed to provide our customers with a convenient channel to receive online assistance in any situation. Should you prefer to speak to a representative, you need to call customer service (888-322-1122).

Whiz Kid

Re: How do i talk to a live person

How do i talk to a live support