I want to keep my paylo plan but don't know if I can.

SOLVED
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Enthusiast

Re: I want to keep my paylo plan but don't know if I can.

So a payment means 'minimum of $5' every 90 days?  I don't seem to find that rule anywhre.  Please clarify. 

Agent

Re: I want to keep my paylo plan but don't know if I can.

Yes, a minimum of $5 every 90 days.

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Heavy Hitter

Re: I want to keep my paylo plan but don't know if I can.

@jeffc Hello. Is the answer you provided last year still applicable? I'm on an 18 cents/min. plan that is no longer available. If I upgrade to a better phone, will I be able to stay on my current plan? If not, is one of the unlimited plans my only choice? Thanks.

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Agent

Re: I want to keep my paylo plan but don't know if I can.

Hi, payitforward. Unfortunately, If you upgrade to a better phone, you will not be able to stay on your current plan. You will have to switch to one of our unlimited plans. 

 

If you have any other question or concern, just let us know. We're here for you!

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Enthusiast

Re: I want to keep my paylo plan but don't know if I can.

I  have  a paylo plan andI am being told  that I have to get another one, now that the phone I have  is  being shut off as of April30 as they  longer support technology on it. And I  cannot  get  refund  of money I have on acount that was required every 90 days so keep account in goodstanding.