Virgin Mobile

Incorrect Shipping Address

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Whiz Kid

Incorrect Shipping Address

I ordered a phone for my son and evidently our apartment number was left off the shipping address label. FedEx would not deliver it to me since the apartment # wasn’t on the label. I haven’t been able to speak with anyone at Virgin Mobile to get this cleared up. Any help would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Incorrect Shipping Address

Hey there, @Anderpaw1!

 

So sorry to hear about this experience. So we can further help you, please send us a private message with your order key number. 

 

To send a private message, please click on my username to find the option.

 

Thanks.

View solution in original post

1 REPLY 1
Agent

Re: Incorrect Shipping Address

Hey there, @Anderpaw1!

 

So sorry to hear about this experience. So we can further help you, please send us a private message with your order key number. 

 

To send a private message, please click on my username to find the option.

 

Thanks.

View solution in original post