Virgin Mobile

Join the Inner Circle, and transfer my number, what would happen to the balance on my old phone?

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Whiz Kid

Join the Inner Circle, and transfer my number, what would happen to the balance on my old phone?

This all sounds good, but I still have a 2009 LG Rumor that I topup every 3 months. Right now, I have a balance of $49 on my phone. If I were to buy an iPhone, join the Inner Circle, and transfer my number, what would happen to the balance on my old phone?

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Accepted Solutions
Social Media Specialist

Re: Ask Us Anything about the Inner Circle

Hey @NaliB! Sooooooo quick edit to my original response just to clarify.  If you are coming from another wireless provider your balance will not transfer – as I stated. However,  If you are currently a Virgin Mobile Beyond Talk customer your balance WILL transfer to Inner Circle! I just wanted to add that info just in case this applies to you. 

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4 REPLIES 4
Social Media Specialist

Re: Ask Us Anything about the Inner Circle

Yo @NaliB! Good question. So in that scenario, that balance would not transfer over to the Inner Circle plan unfortunately. The good thing is, you can use up your balance and then join at any time. Joining before 7/31 would be the best deal because of the $1 for 12 month promo. 

 

Regards,

Steve

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Whiz Kid

Re: Ask Us Anything about the Inner Circle

 Thank you, Steve! Now, I know what I need to do. Great chat!

Social Media Specialist

Re: Ask Us Anything about the Inner Circle

You're very welcome @NaliB! Hope to see you in the Inner Circle!

 

Regards,

Steve

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Social Media Specialist

Re: Ask Us Anything about the Inner Circle

Hey @NaliB! Sooooooo quick edit to my original response just to clarify.  If you are coming from another wireless provider your balance will not transfer – as I stated. However,  If you are currently a Virgin Mobile Beyond Talk customer your balance WILL transfer to Inner Circle! I just wanted to add that info just in case this applies to you. 

------------------------------------------------------------------


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Did my reply answer your question? Hit “Accepted Solution” to help other Community members find it.

View solution in original post