Virgin Mobile

Missing money from top up

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Whiz Kid

Missing money from top up

I bought a top up card from Walmart just a few minutes ago. I went to top up and it says the card is invalid but I received a text saying the $35 was added, what do I do?
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Accepted Solutions
Sensei

Re: Missing money from top up

HI!

 

 

Have you checked your account details to see if it was added?

 

If you got a text that means it has posted.

-Josh the Virgin Mobile Expert

View solution in original post

2 REPLIES 2
Sensei

Re: Missing money from top up

HI!

 

 

Have you checked your account details to see if it was added?

 

If you got a text that means it has posted.

-Josh the Virgin Mobile Expert

View solution in original post

Whiz Kid

Re: Missing money from top up

My account got cut off after last time o had gave them a email to send me a heads up but still nothing in I call in very ugly tours me