Hi Lawrence - I'm in the same boat. Need my account number as well. I presume my pin is the same pin I use to login to the VM site? Much appreciated if you or another Social Care member watching the boards could send me instructions on how to do this. Fairly time sensitive due to international travel coming up. Thanks!
Hey, @jomigo! Thank you for reaching out. Definitely want to look into this for you. Please send us a PM so we can further assist you.
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".