Virgin Mobile

New $60 unlimited plan?

Re: New $60 unlimited plan?

unlimited mobile data is not to replace your home data reason for the 23 gb throttle mark 

Agent

Re: New $60 unlimited plan?

You're right on that, greenalienman! Virgin Mobile has taken its sweet time before including the Hotspot on our monthly plans, while most carriers already do it, although not on the numbers you posted.

 

In any case, VM's long waited next big move is about to hit the ground, so stay tuned!

 

EdwinRG.

Enthusiast

Re: New $60 unlimited plan?

Can use other devices with this plan through hotspot?
I saw that the 32gb has the same price of the 16th. But it is out of stock. Does anyone know how long does it takes to have it available?
Can the proposed plan be used also with other devices through the hotspot?

Thanks,

Alberto
Enthusiast

Re: New $60 unlimited plan?

Can use other devices with this plan through hotspot?
I saw that the 32gb has the same price of the 16th. But it is out of stock. Does anyone know how long does it takes to have it available?
Can the proposed plan be used also with other devices through the hotspot?

Thanks,

Alberto
Enthusiast

Re: New $60 unlimited plan?

Can use other devices with this plan through hotspot?
I saw that the 32gb has the same price of the 16th. But it is out of stock. Does anyone know how long does it takes to have it available?
Can the proposed plan be used also with other devices through the hotspot?

Thanks,

Alberto
Master

Re: New $60 unlimited plan?

They throttle you down if you go over the 23gb, I bought a new phone and had to redownload all of my apps, data, etc plus my email and web use, it was over 50gbs used for the month and my speed was reduced to .001 mbps, or 15kbs per second to be exact. Umlimited is not really unlimited.
Agent

Re: New $60 unlimited plan?

Hi MJ647

 

Customers who use more than 23GB of data during a billing cycle will be deprioritized during times & places where the Sprint network is constrained. We will only slow down users who are in congested areas during busy times of day. Affected customers should then have their speeds return to normal once the traffic at a particular cell site goes back down or the user connects in a different location that is less constrained.

 

You may want to visit the website https://www.virginmobileusa.com/#!/cell-phone-plans/ for more details on our plans and features.

 

EdwinRG.

Highlighted
Agent

Re: New $60 unlimited plan?

Thanks for the feedback, chaletamale! We appreciate the honesty. We’re always developing based on feedback from our customers. Victor21

Whiz Kid

Re: New $60 unlimited plan?

I've been with Virgin for years. I've long used/REALLY like the $60 *Prepaid* plan. So long as I use 'Low' or even Standard (480p) I never get throttled. They've allowed double the 23gb limit (an exceptionally high limit at that!) *so-long-as* I don't push to HD. I watch a LOT of Netflix in Low or Standard. (Standard 480p is called DVD quality.)

[PS NOTE: I live in mountains W of Denver. Mid-Metro-streaming at peak times may not allow such graces, but I am serious Virgin fan!! (Compared to *ANY* other provider.)]

Prepaid is BEST DEAL (for me). Buy *Virgin phone*---ALL new phones are Apple (now), tho' a USED *Virgin* android can still fly---I think. Check first!/Avoid "International" or "unlocked" ones online. Gotta be Virgin!! *But* Virgin prepaid *IS* still the best deal esp if you can buy phone upfront. Check for new cust. deals on ph+service for one yr (for instance).

Finally: Customer service is ALL auto*---*UNLESS you just keep tapping zero at every juncture. (As a customer, that trick works. Till then, jump thru hoops?) Never regretted staying w/ Virgin. (*Always* be nice to CS reps. They appreciate it and experience/service is just better! (1'Word to the Wise---Ya know?!).

PS: There WERE killer deals on new iphones w/new service. Don'no if still the case. I prefer/am most familiar with/still use older Virgin-android) Good luck! Hope I helped.

Bill
Evergreen, Colo.
Whiz Kid

Re: New $60 unlimited plan?

The confusion over "unlimited data" is understandable. Thruth is, there is NO unlimited data to cell phones. One carrier has a 50GB threshold while another has 23 GB threshold. Makes no difference. Once you reached that threshold, the carrier will throttle your data speed depending on the heavy usage at any one cell site you are connected to. Obviously, remote areas won't have the same level of usage than crowded business areas but you are not subject to constant throttling with the $60 unlimited plan. Lower rate plans provide the option of purchasing "data packs" after reaching your monthly allotment of 5, 10 or 15 GB. So, you end up spending much more with those plans because you are buying 5 or 10 GB add ons. Honestly, these carriers are like the oil companies who will only continue to raise rates, limit data and squeeze us in the nether region. However, "net neutrality" was and is necessary to keep everything in check. Without it, carriers could charge you for YouTube access or Netflix access that today you get included with your service. I hope I have been able to provide the real answer to all those who are confused by a very confusing and dishonest business tactic.