Virgin Mobile

New Phone order

Whiz Kid

New Phone order

I ordered a new phone yesterday and recieved the conofrmation email and my card was charged for the phone, but when I look at the order status it says closed. From what I have seen on other post closed means the phone might have been shipped how do I get the tracking info if it was shipped? 

2 REPLIES 2
Agent

Re: New Phone order

Hey there @Mouserc444 We'd like to investigate this further. Would you please send us a private message, so we can further assist you?

 

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message. 

 

~JoyP.

Whiz Kid

Re: New Phone order

Did your phone come?