Solved! Go to Solution.
Your order went through and when you get to the conformation page you are good to go. You can always contact customer service and they be happy to track your order. I'm a new customer to verginmobile and experience the issue too. They are solved very easily. you can also check with your bank to see if payment went out. Hope this helps you.
I ordered a new phone online and forgot to write down the tracking number and I haven't recieved a confirmation email either. My card has been charged though so I don't know whats going on
I bought a phone bu clicked away from the conformation page before I could write down my order number. I never recieved a confirmation email for the order I do not know wheater or not the order went through.
Please send me a private message with your phone number, shipping address, and the first and last name of the order.
We'll gladly help you.
Hi, I too clicked away from the conformation page and didn't receive a confirmation email. What can I do because i want to ensure that the order went through successfully!
Sorry for the late response, please send me a private message with your phone number, shipping address, and the first and last name of the order.
I made a purchase and clicked away from the tracking number before writing it down and haven't received a confirmation email. I'm pretty worried.
The tracking number would be provided into you email upon shipment of the device.
The order number would have been sent to your email.
If this is a order for a iPhone please note you will see delyas in shipping.
Im also gonna get @Jack2759 To take a look at this for you too!