Virgin Mobile

Not subscribed to hot spot Error.

Whiz Kid

Not subscribed to hot spot Error.

I have a hot spot activated on my plan. It worked fine yesterday (used about 75M). Today when I tried to turn it on, it popped up an error message saying I am not subscribed. I’ve tried a few different things (restarting phone, etc.), but it still does not work.

1 REPLY 1
Agent

Re: Not subscribed to hot spot Error.

Hey there @Smk321. We're sorry to hear you're having issues with our service. Would you please send us a private message with your phone number, and pin?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.