Virgin Mobile

Order cancelled on it’s own

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Whiz Kid

Order cancelled on it’s own

Hi, my order for an iPhone SE was cancelled without my authorization. I received an email stating to contact support to undo this. I really hope I can resume my order. Thank you.
2 REPLIES

Re: Order cancelled on it’s own

Hey there, rlunajr! Can you please send me a private message with your order key number?

 

To send me a private message, please click on my username and select to send a private message.

Whiz Kid

Re: Order cancelled on it’s own

@rlunajr were you able to get this dealt with?  I've placed orders for three iphones (seperate orders) four different times now, and every time they've been canceled.  No one from VM seems to be able to figure out why, or be able to get us our phones.