Virgin Mobile

Ordered and paid for phone 2 weeks ago and haven't gotten a email confirmation nor a ship date

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Whiz Kid

Ordered and paid for phone 2 weeks ago and haven't gotten a email confirmation nor a ship date

I ordered a phone on Oct 4th via phone since the online system wasn't processing my payment.  I got a confirmation number at that time and my card was charged, but I haven't recieved the phone nor any correspondance since then.  I want to verify my order is being processed.  Thank you.

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Agent

Re: Ordered and paid for phone 2 weeks ago and haven't gotten a email confirmation nor a ship date

Hello, @pistolpetestl. Thank you for stopping by. Please send us a private message to further assist you. We'll be waiting for your response. Remember, we're here to help. -Kira_M.