Virgin Mobile

Ordered phone and charged twice

Enthusiast

Ordered phone and charged twice

I just ordered samsung a10 e after I pressed confirmed, it said there was a error yet i was charged twice? I have a copy of my credit card charge. No email was sent to me with order details.
3 REPLIES 3

Re: Ordered phone and charged twice

So sorry to hear about this experience, dbmcg. We want to help! Can you please send me a private message, so we can continue this conversation in private? 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

Enthusiast

Re: Ordered phone and charged twice

Thanks. The charge was lifted and there was no order.

Re: Ordered phone and charged twice

Ah – gotcha.